Checking for clogged nozzles

You can check the print head nozzles using the control panel on your product.

  1. Make sure roll or cut sheet paper is loaded in the printer.

  2. Make sure the correct paper type is selected.

  3. Press the Menu button.

  4. Press the up or down arrow button to select Maintenance and press the right arrow button. 158

  5. Select Nozzle Check and press the right arrow button.

  6. Press the OK button. The nozzle pattern prints.

  7. Check the printed pattern to see if there are gaps in the lines. Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments. Print head is clean

    Screenshot 2026-02-20 at 1.52.33 PM.png

    Print head needs cleaning

    Screenshot 2026-02-20 at 1.52.39 PM.png

  8. Do one of the following: • If there are no gaps, select Exit and press the OK button. • If there are gaps or the pattern is faint, select Head Cleaning and press the OK button.

  9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.

Cleaning nozzles

You can clean the print head using the control panel on your product.

  1. Make sure roll or cut sheet paper is loaded in the printer.
  2. Make sure the correct paper type is selected.
  3. Press the Menu button.
  4. Press the up or down arrow button to select Maintenance and press the right arrow button.
  5. Select Head Cleaning and press the right arrow button.
  6. Select one of the following: • To clean all nozzles, select All Nozzles and press the right arrow button. • To select the specific nozzles for cleaning, select them and press the right arrow button.